The Practice is due to switch over to a new secure NHS internet portal on Wednesday 26th June 2019. This is part of a Nationwide programme in order to significantly improve the IT infrastructure of General Practice.
The Practice will have total system down-time from 12pm to 2pm. It is possible that this down-time may be extended. This down-time will also include the telephone lines as they are internet based. Therefore we will be uncontactable in that time and for safety reasons the front door to the Practice will be closed until such a time that we are able to access the clinical system and the phone lines resume. Patients will be able to access 111, the Pharmacy, the Walk-In Centre and the Emergency department at Colchester Hospital in that time if needed. Thank you for your understanding and co-operation, Zoey – Practice Manager